This privacy policy sets out how Prestige Appliance Repair Centre uses and protects any information that you provide when using this website. We are committed to ensuring your privacy is protected under the Privacy Act, giving you a safe online experience.

This website may link to other sites which are not covered by this Privacy Policy. You should check the Privacy Policy of each site before providing information to it.

Information you provide

We receive and store any information you enter on the Website or given us in any other way.  You provide this information when you search, participate in discussion forums, or communicate with us by phone, e-mail or otherwise.  As a result of those actions you might supply us with such information as

  • your name
  • address and post code
  • contact phone number
  • information on how you use our services (such as type, date, time
  • information on your browsing activity when visiting the Website
  • other information relevant to customer surveys and promotions

We use the information that you provide for such purposes as responding to your requests, customizing future use of the Website for you, improving the Website and communicating with you.

Automatic information

We receive and store certain types of information whenever you interact with us.  For example, like many websites, we use cookies and in the future, we may also use web bugs.  This technology allows us to obtain certain types of information when your web browser accesses the Website.  Third parties might also do this on the Website.  Examples of information we collect and analyse using technology which is not readily apparent include the Internet Protocol (IP) address used to connect your computer to the internet;  log in; e- mail address; password; computer and connection information such as browser type and version, operating system and platform; the full Uniform Resource Locators (URL), click stream to, through and from the Website, including date and time; cookie number; pages viewed or searched for; your site history, and phone number used to contact us.  A number of companies offer utilities designed to help you visit websites anonymously.  We want you to be aware that these tools exist.


Cookies are pieces of information that we transfer to your computer’s hard drive through your web browser when you are viewing the Website.  These pieces of information allow the Website to act on information that will make your use of the Website more rewarding.  We use cookies to enable our system to recognise your browser and to provide features such as easier login and greater security and for storing information about you between visits.

The ‘help’ portion of a toolbar on most browsers will tell you how to protect your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.  However, if you turn cookies off you won’t have access to some of the features that make the Website more efficient and services may not function properly.

Do we share the information received?

The website collects and uses your personal information to operate and deliver any services you have requested.  We will not sell, rent or lease user lists to third parties.  You consent to use of any personal details you give for internal administrative and marketing purposes.  The legal status of the Company or its ownership could change at some time in the future.  In this type of transaction, customer information generally is one of the assets transferred.  You acknowledge that your data could be transferred as part of the process and consent to that transfer.  We do not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent.

We will also give out personal information as required by law, for example to comply with a Court Order or to protect the safety and security of users on the Website.

If you give us your fax, phone or e-mail details, you authorize us or our associates to contact you using that method.  If you decide that you no longer wish us to communicate with you, or the details we hold on you change, you agree to tell us to enable us to update our records.

How secure is information about me?

The security of all personal data is of the utmost concern to us.  We take technical, contractual, administrative and physical steps to protect all of the user information that we hold.  Despite this, no system is guaranteed to be 100% secure and you acknowledge that the information you give us may be at risk.

It is important for you to protect against unauthorised access to your password and to your computer.  Be sure to log out when using a shared computer (such as in an internet café or college) and take steps to make sure your personal information has not been stored by that computer or a network connected to it. Ultimately, it is your responsibility to maintain the secrecy of your username and passwords and any account information.

Controlling your personal information

You may choose to restrict the collection and or use of your personal information. Ways to do this include;

  • not accepting new cookies
  • disable cookies all together
  • use a product that allows anonymous browsing
  • if you are asked to fill in a form on the website email us to indicate that you do not want your information to be used by anybody for marketing purposes.

Acceptance and changes to Privacy Policy

By using the Website, you acknowledge and accept the Website Terms and Conditions of Sale and the Privacy Policy.

This is the current Privacy Policy.  It replaces any other Privacy Policy for the Website published to date.  The Privacy Policy may at any time vary and will be published on the Website.  You accept that by doing this, you have been provided with sufficient notice of the variation.

If you have any questions regarding our Privacy Policy or your personal information please contact us,